Privacy Policy

 

Last Updated: May 1, 2023

Introduction

      1. Your privacy is important to us and we are committed to protecting your personal information in accordance with the terms of this Privacy Policy. If you are a California resident, please see our Privacy Notice for California Residents (located here) regarding your rights under the California Consumer Protection Act of 2018.

Overview

      1. This Privacy Policy describes the collection, use and disclosure of information by Veracrest, Inc. (“Veracrest”, “we,” “us”) and other parties with respect to your use of all properties (Web sites, mobile application, telephone service or otherwise) owned or operated by Veracrest and our affiliates (collectively, the “Properties”), and all products, features and services available from Veracrest, clients or other third parties in connection with the Properties (individually and collectively with the Properties, the “Services”) , the Products and Services collectively (the “Company”). By accessing or using the Services, you are accepting the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Services
      2. All capitalized terms used but not defined in this Privacy Policy have the meanings given in our Terms of Use (located here). References to “you” means you as a User and/or as a Service Provider, as the case may be. References to Veracrest (or “we” or “us”) also include Veracrest’s service providers and partners, to the extent that such service providers are collecting, using or disclosing information for or on behalf of Veracrest.
      3. This notice applies to users of Veracrest’s Services anywhere in the world.
      4. Privacy Policy Updates.  We may update this Privacy Policy at any time by posting a revised version. Any changes to this Privacy Policy will be effective immediately upon posting. Please review this Privacy Policy each time you use the Services, as your continued use of the Services after such changes will constitute your acceptance and agreement to such changes.

Data Collection and Uses

    1. Collection of Personal Data and Information
      1. Information You Provide
        1. Information You Submit. You can visit, browse and select content on the Properties without entering any personal information. In order to use the Services, you may elect to provide information about yourself, such as name, address, telephone number, email address, and payment details. You may provide this information, for example, when you create an account, post User Submissions, request or repurchase products or services, communicate with another User or Employer, subscribe to our email programs, “Like” us on Facebook or otherwise connect us to your social networks, or complete other forms. In addition, if you are an Employer, you may provide information about yourself or your organization, including for example, when you provide details to complete your account, post User Submissions, respond to User Submissions or requests, or communicate in general with Users.  In connection with the Services, you may also elect to provide Company, Employers or other Users with reviews, comments, feedback, notes, photos, videos, know-how, techniques, or other information relating to you, your activities, your capabilities, your credentials, or otherwise.
        2. Social and Professional Networks. If you use the social and professional networking connection functions offered through the Services, we may access any of your social and professional profile information that you have made available to be shared and to use it in accordance with this Privacy Policy. Please refer to your social and professional network policies to manage information that is shared through that account.
      2. Information We Collect Automatically
        1. Cookies and Web Beacons
          1. We, our service providers and our advertising networks use cookies, web beacons (sometimes called single-pixel gifs or action tags) or similar technologies on the Properties, in emails and in advertisements to collect information about your online activities. Cookies (small data files that your Internet browser stores on your hard disk or in your browser’s memory) are used by the Services to connect your activity on the Services with other information we store about you in your account profile or from prior usage of the Services. 
          2. Web beacons are electronic images that assist in delivering cookies, provide additional information (such as which ad you clicked on to arrive at the Properties) and allow us to compile aggregated statistics. For example, the use of cookies allows us to improve our Services by tracking saved searches, understanding your and other site visitors’ use of various features and functionality, delivering targeted ads that are more relevant to you, avoiding ad duplication, measuring the effectiveness of advertising and otherwise creating a consistent user experience for you. Collected information may include the content you view, the date and time you view content, and the referring web site or advertisement. This information may be associated with your unique browser, device identifier or IP address.
          3. At any time, you may adjust your browser settings to delete existing cookies (and the data that web beacons add to the cookie), or refuse new cookies, according to the method permitted by your browser. If you choose to delete cookies, you will need to log in again on your next visit to the Properties and re-enter any preferences you have set. If you choose to disable cookies, you may not be able to access or use some portions and features of the Services and may not get the best experience possible.
          4. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and other properties that you do not wish such operators to track certain online activities. Our Services do not support Do Not Track requests at this time.
        2. Log Usage Data. Our servers automatically record log data created when you use the Services. Usage log data may include information such as your IP address, browser type, operating system, referring web page, visited web pages, location, mobile carrier, computer or mobile device type, search terms and cookie information.
        3. Location Data. If you provide location information during the account registration process or at any other time via your account settings, or if location information is included as part of the information we collect (for example, your IP address may provide an approximate geo-location), we may store that information in connection with your account. If you are using mobile Services, we may collect location data directly from your mobile device if your device allows us to do so. Your mobile device manufacturer or mobile service provider may provide you with choices about how and whether location data is shared with us.
      3. Other Information We Collect
        1. Telephone Calls. When you call us, when we call you, or when we forward calls between Users and Employers, we may monitor and/or record those calls for quality assurance and customer satisfaction purposes. In those jurisdictions where consent is required for a party to record a telephone call, you consent to us recording such calls.
        2. Email and Mobile Content Programs. You can choose to receive promotional emails from us. Like most e-commerce sites, we include software code in our emails to monitor whether and when you opened the email, whether you have clicked on the images and/or links in the email, and whether your computer or mobile device is capable of receiving HTML-based email. You may also choose to access our content through a mobile application and to receive text messages on your mobile device. You may opt out from email and mobile programs as described below under “Opting Out.”
      4. Information Collected by Third Parties
        1. Online Activity. You may get cookies or web beacons from our advertisers, tracking utilities, partner programs or other third parties with links on the Properties. While this is a standard practice in the industry, we have no control or access to these cookies or web beacons. Our Privacy Policy does not cover the use of these technologies by third parties or the use of such technologies on websites or mobile applications other than the Properties.
      5. Offline Activity. 
        1. Company and Employers may collect text, photos, videos, comments, reviews, feedback, notes, ideas, know-how, techniques, data or information of any nature whatsoever before, during or after the provision of Services, or otherwise in connection with the Services, relating to you.
      6. Information We Obtain From Third Parties
        1. We may obtain information about you from third parties and use it to provide a customized experience, to suggest products or services that might be of interest to you, or to supplement or correct information that you have provided to us, and generally to improve our Services.
        2. If you (or your agents or authorized representatives) interact with a Company product or service that includes or reflects information about you, we may also collect that information (for example, a resume submitted by a recruiter on behalf of a candidate) either directly from you or from your agents or authorized representatives (such as your recruiter).
      7. Aggregate Information
        1. We collect non-personal, statistical information about the use of the Services, such as how many visitors visit a specific page or mobile application, how long they stay, and which links they click on. We may also group and de-personalize information into aggregate visitor data in order to describe and analyze Services usage.
        2. Information collected on the Properties may be combined with other personal or aggregate information, including information we collect by other means (for example, if you call or email us). The combined information will also be subject to this Privacy Policy.
      8. Use of Personal Data and Information
        1. Veracrest uses personal data to enable reliable and convenient delivery of products and services. 
          1. Any information we collect from you may be used in the following ways:
            1. To provide, personalize, maintain, and improve our Services.
            2. To enhance the safety and security of our users and Services
            3. For customer support 
            4. To perform necessary operations to maintain our Services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends 
            5. For research and development 
            6. To process payments 
              1. To enable communications between users 
            7. To send marketing and non-marketing communications to users
            8. In connection with legal proceedings
          2. Veracrest performs the above activities on the grounds that they are necessary to fulfill our obligations to users under our Terms of Use or other agreements with users or for purposes of Veracrest’s legitimate interests in improving current or developing new Services and features
        2. We use personal data we collect:
          1. To provide our services. Veracrest uses data to provide, personalize, maintain, and improve our services.  This includes using data to:
            1. create/update accounts
            2. process payments
            3. Enable user information sharing 
          2. personalize users’ accounts. We may, for example, present a user with a personalized experience based on that user’s past interaction with the Services.
          3. perform necessary operations to maintain our services, including to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends.
          4. Veracrest performs the above activities, including the collection and use of location data for purposes of these activities, on the grounds that they are necessary to fulfill our obligations to users under our Terms of Use or other agreements with users.
      9. Safety and security. 
        1. We use personal data to help maintain the safety, security, and integrity of our services and users. This includes:
          1. verifying users’ identity and eligibility to receive payments
            1. Using device, location, user profile, usage, and other data to prevent, detect, and combat fraud. This includes identifying fraudulent accounts or uses of our services, preventing use of our services by unauthorized persons or organizations, verifying user identities in connection with certain payment methods, and preventing and combating unauthorized access to users’ accounts.
          2. using user ratings, reported incidents, and other feedback to encourage compliance with our Terms of Use and other policies and as grounds for deactivating users with low ratings or who otherwise violated such policies in certain countries.
          3. Veracrest performs the above activities on the grounds that they are necessary to fulfill our obligations to users under our Terms of Use or other agreements with users, and/or for purposes of the legitimate safety and security interests of Veracrest or other parties.
      10. Customer support. 
        1. Veracrest uses the information we collect (which may include call recordings) to provide customer support, including to investigate and address user concerns and to monitor and improve our customer support responses and processes.
        2. Veracrest performs the above activities on the grounds that they are necessary to fulfill our obligations to users under our Terms of Use or other agreements with users.
      11. Research and development. 
        1. We may use personal data for testing, research, analysis, product development, and machine learning to improve the user experience. This helps us make our services more convenient and easy-to-use, enhance the efficacy and efficiency of our services, and develop new services and features.
        2. Veracrest performs the above activities on the grounds that they are necessary to fulfill our obligations to users under our Terms of Use or other agreements with users in improving our existing services and features, or for purposes of Veracrest’s legitimate interests developing new services and features.
      12. Enabling communications between users. 
        1. For example, a customer service representative may message a licensed real estate professional with a question or concern regarding a user they are servicing or supporting.
        2. Veracrest performs the above activities on the grounds that they are necessary to fulfill our obligations to users under our Terms of Use or other agreements with users.
      13. Marketing. 
        1. Veracrest may use personal data to market our services to our users. 
        2. This includes sending users communications about Veracrest services, features, promotions, sweepstakes, studies, surveys, news, updates, and events. We may do so through various methods, including email, text messages, push notifications, in app communications and ads, and ads on third party platforms.
        3. We may also inform users about products and services offered by Veracrest partners. For example, we may provide recommendations, promotions, or ads for Veracrest partners based on users’ past activities on the Properties. Although we inform users about products and services offered by Veracrest partners, we do not sell users’ personal data to, or share it with, such partners or others for purposes of their own direct marketing or advertising, except with users’ consent.
        4. We may use the data we collect, including in combination with advertising partners’ data, to personalize and improve the marketing communications (including ads) that we send on and off Veracrest’s apps and websites, including based on user location, use of Veracrest’s services, and user preferences and settings. For example, we might share user data (such as hashed email address, usage information, and device or user identifiers) with Facebook or TikTok to personalize and improve our ads for Veracrest’s services.
        5. For information about how to opt out of certain marketing communications (including ads) from Veracrest and its advertising partners, please see the section titled “Marketing choices.”
        6. Veracrest performs the above activities on the grounds that they are necessary for purposes of Veracrest’s legitimate interests in informing users about Veracrest services and features or those offered by Veracrest partners, or on the basis of user consent. See the sections titled “Choice and transparency” and “Marketing choices” for information on your choices regarding Veracrest’s use of your data for marketing.
      14. Non-marketing communications. 
        1. Veracrest may use personal data to generate and provide users with transactional notifications and confirmations; inform them of changes to our terms, services, or policies; or send other communications that aren’t for the purpose of marketing the services or products of Veracrest or its partners.
        2. Veracrest performs the above activities on the grounds that they are necessary to fulfill our obligations to users under our Terms of Use or other agreements with users, or for purposes of Veracrest’s and it’s users legitimate interests in informing users about events that may have an impact on how they can use Veracrest services.
      15. Legal proceedings and requirements. 
        1. may use personal data to investigate or address claims or disputes relating to use of Veracrest’s services, to satisfy requirements under applicable laws, regulations, or operating licenses or agreements, or pursuant to legal process or governmental request, including from law enforcement.
        2. Veracrest performs the above activities on the grounds that they are necessary for purposes of Veracrest’s legitimate interests in investigating and responding to claims and disputes relating to use of Veracrest’s services and features, and/or necessary for compliance with applicable legal requirements.
      16. Automated decision-making.  
        1. We use personal data to make automated decisions relating to use of our services. This includes:
          1. matching individuals and service providers for specific opportunities. Users can be matched based on estimated service provider skills fit to opportunity, proximity, and other factors such as likelihood to accept a opportunity based on their past behavior or preferences. 
          2. determining user ratings, and deactivating users with low ratings. In the European Union or where otherwise required by law, such deactivation occurs only after human review and/or the possibility to appeal. 
          3. flagging users who are identified as having engaged in fraud, unsafe activity, or other activities that may harm Veracrest, its users, and others. In some cases, such as when a user is determined to be abusing Veracrest’s referral program or has submitted fraudulent documents, such behavior may result in automatic deactivation, or in the European Union or where otherwise required by law, deactivation after human review.
          4. To object to a deactivation resulting from these processes, please contact Veracrest customer support here.
        2. Veracrest performs the above activities on the grounds that they are necessary to fulfill our obligations to users under our Terms of Use or other agreements with users, or on the grounds that they are necessary for purposes of the legitimate interests of Veracrest, its users and others.
    2. Cookies and third-party technologies
      1. Veracrest and its partners use cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this notice, and Veracrest’s Cookie Notice
      2. Cookies are small text files that are stored on browsers or devices by websites, apps, online media, and advertisements. Veracrest uses cookies and similar technologies for purposes such as:
        1. authenticating users
        2. remembering user preferences and settings
        3. determining the popularity of content
        4. delivering and measuring the effectiveness of advertising campaigns
        5. analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services
      3. We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs, and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.
      4. Please see our Cookie Notice for more information regarding the use of cookies and other technologies described in this section.
    3. Data sharing and disclosure
      1. Some of Veracrest’s services and features require that we share personal data with other users or at a user’s request. We may also share such data with our affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes.
      2. Veracrest may share personal data:
        1. With other users.  This includes:
          1. For those who participate in Veracrest’s referral program, we share certain personal data of referred users with the user who referred them, to the extent relevant to determining the referral bonus.
        2. We may share your information when you consent or direct Veracrest to do so. For example, we may provide your information to a licensed real estate agent or other service provider or partner to assist you. The method of consent will be appropriate for the type of personal information involved and the purposes for which it is collected, used or disclosed. Depending on the circumstances, consent may be express (i.e., you specifically agree either verbally, in writing or electronically) or implied.
          1. Please note that, when you submit a request for Products or Services, you are requesting to be (and you expressly consent to be) contacted by Company, Users, service providers or partners that receive your service request, as the case may be. You consent to share your information with these parties as well as to be contacted by these parties by telephone, email, mail, text (SMS) messaging, fax, or other reasonable means at any of the residential, cell or fax phone numbers or addresses you provide, even if they are listed on a national “do not call” or “do not contact” list. You agree that these communications may include prerecorded, artificially voiced or autodialed telemarketing messages, and that they may be monitored and recorded for quality assurance and other reasons. You agree that these parties may contact you for the purposes of providing the products or services you have requested (as the case may be), marketing, addressing complaints, billing or other account-related matters, or other purposes reasonably related to the services you have requested. 
        3. Veracrest business partners. For example, if a user requests a Service through a partnership or promotional offering made by a third party, Veracrest may share certain data with those third parties. This may include, for example, other services, platforms, apps, or websites that integrate with our APIs; or other Veracrest business partners and their users in connection with promotions, contests, or specialized services.
        4. With the general public 
          1. Questions or comments from users submitted through public forums such as Veracrest blogs and Veracrest social media pages may be viewable by the public, including any personal data included in the questions or comments submitted by a user.
          2. Information that you choose to provide in a public area of the Services (such as your profile page or via User Submissions) will not be protected by this Privacy Policy because you have chosen to make that information public. Otherwise, your information and aggregate information will be shared with third parties only in accordance with this Privacy Policy.
        5. With Veracrest subsidiaries and affiliates. We share personal data with our subsidiaries and affiliates to help us provide our Services or conduct data processing on our behalf. For example, Veracrest processes and stores such data in the United States on behalf of its international subsidiaries and affiliates.
        6. With Veracrest Service providers and business partners
          1. Veracrest provides personal data to vendors, consultants, marketing partners, research firms, and other service providers or business partners. 
          2. We contract with other companies to provide services on our behalf. For example, we may use third-party service providers to process payments, host the Properties, provide call center or other customer service, send out information or offers, serve or manage ads, and analyze Services data. Some of these companies collect and store information for us as part of their services, or we may provide them with the elements of your personally identifiable information that they need to deliver their services. These companies are prohibited from using personally identifiable information for any other purpose and will have access only as necessary to perform the applicable services for us.
          3. Co-Branded Partners.  Some of our Services may be co-branded and offered in conjunction with a third party. If you use such co-branded Services, both Company and the third party may receive information provided by you or collected in conjunction with the co-branded Services. For example, If you sign-up with Company through a Third-party promoted or co-branded website, Company and the third-party may share your information with each other.
          4. Other Partner Programs.  From time to time, we may partner with companies that, in conjunction with rewards programs or other membership programs, require that we disclose personal information about their members who visit our Property (for example, to earn points or discounts for purchases made on the Properties through links from the partner site). We will disclose your personal information to the partner companies when you consent to that disclosure, including consent implied by your agreement to the applicable membership or participation rules, as necessary to support your membership in these programs.
          5. Service Provider and Employer Information.  We may share a Service Provider’s or Employer’s business name, owner/proprietor/manager/executive name, key business contact information and other information with third parties. These include:
            1. payment processors and facilitators
            2. background check and identity verification providers
          6. cloud storage providers
          7. social media companies, including Facebook and TikTok, in connection with Veracrest’s use of their tools in Veracrest’s apps and websites (see Facebook’s and TikTok’s privacy policies for information on their collection and use of data)
          8. Marketing partners and marketing platform providers, including social media advertising services, advertising networks, third-party data providers, and other service providers to reach or better understand our users and measure advertising effectiveness
          9. research partners, including those performing surveys or research projects in partnership with Veracrest or on Veracrest’s behalf
          10. vendors that assist Veracrest to enhance the safety and security of its apps
          11. consultants, lawyers, accountants, and other professional service providers, insurance and financing partners.
        7. For legal reasons or in the event of a dispute
          1. Veracrest may share users’ personal data if we believe it’s required by applicable law, regulation, operating license or agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns.
          2. This includes sharing personal data with law enforcement officials, public health officials, other government authorities, or other third parties as necessary to enforce our Terms of Use, user agreements, or other policies; to protect Veracrest’s rights or property or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our services.
          3. We may release your information (including personally identifiable information) and aggregated information when we believe that doing so is appropriate to comply with applicable laws, regulations, subpoenas, warrants or court orders, or other legal requirements; to cooperate with government or law enforcement; to resolve complaints or disputes; to avoid legal liability; to comply with, enforce or investigate potential violations of our agreements, Terms of Use, program-specific terms, Privacy Policy or other policies; to bill and collect amounts owed to us; to protect our rights, reputation, safety or property or that of Users or others; and to address fraud, security or technical issues.
        8. Sale/Merger  
          1. We may disclose your personal data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
          2. We may decide to sell, buy, merge or reorganize our own or other businesses, conduct a securities offering, or execute a joint venture or other strategic transaction. We could also be involved in a bankruptcy, liquidation, dissolution or similar transaction. Any such transaction may involve disclosing personal and other information. We would seek protections of confidentiality and restricted use for all information disclosed. In the event that we or all of our assets are acquired in such a transaction, our collected information would be one of the transferred assets.
        9. With consent
          1. Veracrest may share a user’s personal data other than as described in this notice if we notify the user and they consent to the sharing.
          2. We may share your information when you consent or direct Veracrest to do so. For example, if you choose to contact a User or service provider  through the Services, we may provide your information to the User or service provider. The method of consent will be appropriate for the type of personal information involved and the purposes for which it is collected, used or disclosed. Depending on the circumstances, consent may be express (i.e., you specifically agree either verbally, in writing or electronically) or implied.
          3. Please note that, when you submit a request for products or services, you are requesting to be (and you expressly consent to be) contacted by Company, Users or prospective candidates that receive your service request, and Employers, as the case may be. You consent to share your information with these parties as well as be be contacted by these parties by telephone, email, mail, text (SMS) messaging, fax, or other reasonable means at any of the residential, cell or fax phone numbers or addresses you provide, even if they are listed on a national “do not call” or “do not contact” list. You agree that these communications may include prerecorded, artificially voiced or autodialed telemarketing messages, and that they may be monitored and recorded for quality assurance and other reasons. You agree that these parties may contact you for the purposes of providing the products or services you have requested (as the case may be), marketing, addressing complaints, billing or other account-related matters, or other purposes reasonably related to the services you have requested. Your consent to receive marketing communications is not required as a condition of purchasing any goods or services.
        10. Contest/Sweepstakes
          1. We may publicly disclose the name, city and state of winners.
        11. Aggregate Data
          1. We may share aggregated, non-personal data with service providers, advertisers or existing or potential business partners.
  1. Data retention and deletion
    1. Veracrest retains user data for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates, and the purposes for which we collected the data.
    2. Users may request deletion of their account at any time by contacting Veracrest here. Veracrest may retain user data after a deletion request due to legal or regulatory requirements or for reasons stated in this policy.
    3. Following an account deletion request, Veracrest deletes the user’s account and data, unless they must be retained due to legal or regulatory requirements, for purposes of safety, security, and fraud prevention, or because of an issue relating to the user’s account such as an outstanding credit or an unresolved claim or dispute. 
  2. Your California Privacy Rights.  Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us here or writing us at: Veracrest, Inc.  [CORPORATE ADDRESS].  See our Privacy Notice for California Residents (located here) regarding your rights under the California Consumer Protection Act of 2018.
  3. Choice and transparency
    1. Veracrest enables users to access and/or control data that Veracrest collects, including through:
      1. privacy settings
      2. device permissions
      3. in-app ratings pages
      4. marketing choices 
      5. Veracrest also enables users to request access to or copies of their data, changes or updates to their accounts, or deletion of their accounts, or that Veracrest restrict its processing of user personal data.
    2. Privacy settings
      1. The user profile page (“Profile”) on the Veracrest app allows users to set or update their preferences regarding transactional and marketing or promotional notifications.
      2. Location data collection. Users can enable/disable Veracrest to collect location data from their mobile devices through their device settings, which can be accessed via the Settings > Privacy > Location menu.
      3. Notifications: account updates
        1. Veracrest provides users with status notifications and updates related to activity on their account. 
        2. These notifications are a necessary part of using the Veracrest app and cannot be disabled. However, users may choose the method by which they receive these notifications on the user Profile page.
    3. Device permissions
      1. Most mobile device platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without the device owner’s permission, and these platforms have different methods for how that permission can be obtained. Please check the available settings on your device or check with your provider.
    4. In-app ratings pages
      1. Users and Employers may have the ability to rate each other’s performance on the Services.  A derivative of those ratings is associated with a user’s account and may be displayed to other users for whom they provide or receive services. For example, user ratings may be available to Employers receiving recommendations or endorsements from a user, and Employer ratings may be available to users considering submitting their candidacy for a job through the Services. 
      2. This feedback system holds everyone accountable for their behavior and performance and helps deliver value to participants of the Services. 
      3. Users can see their aggregate ratings, if and when available, in their user Profile on the Veracrest app.
      4. Employers can see their aggregate ratings, if and when available, in their employer Profile on the Veracrest app.
    5. Marketing choices.  
      1. Users may opt out of certain marketing communications (including ads) and use of their data for marketing in the following ways:
        1. Ad settings: These settings enable users to choose whether their data is shared with Veracrest’s advertising partners to deliver personalized ads, and/or to measure the effectiveness of such ads.
        2. Marketing or promotional calls, emails and texts: Receiving promotional calls and text (SMS) messages is completely voluntary, and you may opt out at any time.  The user profile page (“Profile”) on the Veracrest app allows users to set or update their preferences regarding transactional and marketing or promotional notifications, including opting out of receiving marketing emails or marketing SMS or push notifications from Veracrest.  Users may also opt out of receiving emails and other messages from Veracrest by following the unsubscribe instructions in those messages. To opt out of promotional calls or text (SMS) messages, you can send an opt-out request here. In addition, to opt out of promotional text (SMS) messages, you can text STOP to any text (SMS) message you receive. You may receive a final text message confirming your opt-out. Please allow up to 10 business days to process any opt-out request. Message and data rates may apply.We may still send users who have opted out non-promotional communications such as notification or confirmation messages for jobs they have engaged with or information about their account.
        3. Email Programs. You may unsubscribe at any time from our email programs by clicking on the unsubscribe link included at the bottom of every email message or by sending a request to unsubscribe@wecruiter.app. We reserve the right to send you service announcements (such as notifications about site outages) or administrative messages, without offering you the opportunity to opt out of receiving them. In addition, because we must communicate with you about service requests that you have submitted (or received, if you are an Employer), you cannot opt out of receiving emails relating to those requests.
        4. Direct Mail.  You may opt out at any time from receiving direct-mail promotional correspondence by sending a request to unsubscribe@wecruiter.app.
        5. Mobile Programs.  You may opt out of a specific mobile messaging campaign by texting “stop”. Text “stop all” to opt out of all mobile messaging.
        6. Cookies and related technologies: For information on how to opt out of personalized ads using cookies and related technologies, please see our Cookie Notice.
        7. Continued Communications After Opt-Out.  Even if you opt out of receiving marketing communications, you may still receive non-promotional communications from us. We reserve the right to send you service announcements (such as notifications about site outages) or administrative messages, without offering you the opportunity to opt out of receiving them. In addition, because we must communicate with you about service requests that you have submitted (or received, if you are a Service Provider), you cannot opt out of receiving emails, text (SMS) messages or calls from us relating to those requests.
      2. User personal data requests.  Veracrest provides users with a variety of ways to learn about, control, and submit questions and comments about Veracrest’s handling of their personal data.  
        1. Accessing data: Users can access data including their profile data and activity through the Veracrest app or via Veracrest’s website. Users can also request access to their data by contacting Veracrest customer support here or writing us at: Veracrest, Inc. Veracrest Holdings LLC, 8 The Green, STE E, Dover, DE 19901.
        2. Changing or updating data: To change or delete your information, you may login to your account and modify or remove specified information that resides in your account.  Users can edit the name, phone number, email address, and other details associated with their account through the user Profile page in Veracrest’s app.  Users may also request to update or correct their data here or writing us at: Veracrest Holdings LLC, 8 The Green, STE E, Dover, DE 19901.
        3. Deleting data: Users may request deletion of their account at any time by contacting Veracrest here. Please note that although we will remove your account within a reasonable time after receiving your request, information that you choose to provide in a public area of the Services may remain in accounts of Users and Employers with whom such information has been shared and all of your information will remain in Company’s backup/archival records.Company may retain and use information in our records as described in this Privacy Policy, including but not limited to the sections entitled “Data sharing and disclosure” and “Data retention and deletion” above.
        4. Objections, restrictions, and complaints: Users may request that we stop using all or some of their personal data, or that we limit our use of their data. This includes objecting to our use of personal data that is based on Veracrest’s legitimate interests. Veracrest may continue to process data after such objection or request to the extent required or permitted by law.
        5. In addition, depending on their location, users may have the right to file a complaint relating to Veracrest’s handling of their personal data with the data protection authority in their country. For example, users in the European Union and South America may submit such requests to the data protection authorities in the country in which they live.
        6. Users may submit the above requests here.]
  4. Security.  The security of your personal information is important to us. We maintain industry-standard physical, electronic, and procedural safeguards, such as firewalls and encryption technology, to protect against the loss, misuse, and alteration of the information under our control. For example, when you enter sensitive information on the Properties, we encrypt the transmission of that information using secure socket layer (SSL) technology. However, no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the protection of any information shared with us.  
  5. General Matters
    1. Children.  As stated in our Terms of Use, the Services are permitted for persons age 18 or older. Therefore, the Services are not directed to children under 13, and we do not knowingly collect or store any personally identifiable information about persons under the age of 13. If we learn that we have collected personally identifiable information of a child under 13, we will make commercially reasonable efforts to delete such information from our files. If you are under the age of 13, please do not submit any personal information through the Properties.
    2. Third-Party Websites.  Our Services may contain links to other websites and services. Any information that you provide on another website or service is provided directly to the owner or operator of the website or service and is subject to that party’s privacy policy. In addition, if you visit the Properties through a link or advertisement on another website, then that website may be collecting information from users who click on the link or banner, and the collected information will be subject to that website’s privacy policy. Our Privacy Policy does not apply to any such websites or services, and we are not responsible for their content, privacy or security practices and policies. To protect your information we recommend that you carefully review the privacy policies of other websites and services that you access.
    3. Governing Law; Visitors Residing Outside The United States.  All of the Services are hosted in the United States. This Privacy Policy and the privacy practices of our Site will be subject exclusively to the laws of the State of Delaware within the United States of America, without regard to conflict of law principles. If you reside outside of the United States, you are responsible for complying with local laws in connection with your use of the Services, and you consent to the collection, transfer, storage, and use of your personal information in the United States of America in accordance with this Privacy Policy.
    4. Veracrest Terms of Use.  Your access or use of the Services is subject to Company’s Terms of Use (located here).
    5. Contacting Us.  If you have any questions or suggestions regarding our Privacy Policy, please contact us by email here or in writing at: Veracrest Holdings LLC, 8 The Green, STE E, Dover, DE 19901.
    6. Updates to this notice
      1. We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the Veracrest app or through other means, such as email. We encourage users to periodically review this notice for the latest information on our privacy practices.
      2. Use of our services after an update constitutes consent to the updated notice to the extent permitted by law.